Let's Vent Together
From the inbox:
Hello, this is Ticketmaster Customer Service with an important alert for your upcoming event. The Cardigans, scheduled at Irving Plaza on Monday, September 18, 2006, at 8:00pm, has been cancelled.Thank you Ticketmaster for stealing $4.60! As if you didn't suck enough.Your credit card will automatically be credited the ticket price and convenience charges, and should post to your account within 7 to 10 business days. Please note, the $4.60 per order processing fee and any ticketFast or UPS delivery charges are non-refundable.
Thank you for using Ticketmaster. We appreciate your business!
Posted at 5:55 PM
Tags: The Cardigans
i'm surprised they gave you any of the "convenience" charges back. It seems strange that they keep the shipping charges.
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Just come see them in the church in Philly. You know you want to.
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So pissed off! I had tickets for chicago, and that's cancelled, too.
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you know, now ticketmaster is charging 5 bucks for EMAIL delivery of tickets??? Wots up with that?
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ticketmaster can get my blood boiling in a matter of minutes. why haven't we overthrown the man yet?!
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How hard is it for someone to compete with ticketmaster?
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Yes, since obviously those hip indie kids were going to donate $5 to charity.
But yeah, ticketmaster blows.
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people, there's a free shipping on ticketmaster as an option.
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You know, you can avoid the fees if you go to the Irving Plaza box office. With all the fees they're charging, it's probably worth the trouble if you live/work in town.
That said, charging delivery fee on a ticket that was never printed is all kinds of fucked up.
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It's incredibly hard for people to compete with TicketBastard because they have exclusive ticket rights with so many venues.
I've never understood charging me to print my own tickets with my own printer, ink, and paper. That is completely fucked up.
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Can we find an attorney online here to look into a class-action suit for refunds of these types of fees? I would also like to investigate the legality of giving people "free" subscriptions and then charging their credit cards after a few weeks if the recipient fails to cancel the "free" subscription.... I think there needs to be some kind of reaction against this behavior.
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This is why my husband and I have boycotted Ticketmaster for the last two years. They're greedy bastards. We only go to concerts where we can buy tix at the box office, or buy through smaller online ticket agencies.
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you guys should have helped out pearl jam instead of making fun of them. sucka mc's!!!
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Yeah damn ticketmaster.
They drive up the cost of a show like 25% in some cases. There are concerts I would go to but don't becuase ticketmaster makes prices much higher.
(And why two or three different fees? It doesn't dull the pain of coughing up 10 extra bucks a tic.)
You know, if they can screw you in any way, count on getting screwed.
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I almost bought tickets for the Strokes in Boston. Then found out tickets were $40, with $12 in service charges. $40 was steep to begin with, but then add $12 and it's not happening.
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Tickets.com is not any better. A typical show at the 9:30 Club in DC will go from $15 to $23-$25 after fees. Their parking tickets raise to $16 from $10 after fees. Ticketmaster blows, but so does tickets.com.
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Well, needless to say, I've opted lately to support local acts at local venues or bands from other cities playing in these small clubs that just charge a cover. And once in a while (maybe 2x a year) I splurge on the tickets via TicketMonster and see a show I want to indulge in. This scam of thier's has been going on for over a decade! Is it going to change now? I've stopped complaining and just avoid it as much as possible. However, if there was a class action law suit...sign me up, too...
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And, oh yeah, go to the boxoffice if possible...
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Wah!
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ticketweb.com is pretty good...
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so i hate to keep asking but is the show in philly on for sure? and we bought our tickets off ticketweb, just $6.50 extra shipped to me fast, which was very reasonable. well i will be flying in to that church or whatever in philly september 16 so there better be some kind of show...
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i work at ticketmaster and i find their policies pretty evil and crazy as well but it is business. oh and fyi ticketweb.com is owned by ticketmaster so no real help there.
i lost out on the cardigans la show as well :(
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Dude, the Philly show was cancelled right along with the rest of the tour. We're special, but not that special.
You may want to start reading the R5 news blog...
http://www.r5productions.com/2006/08/cardigans-postpone-tour-khonnor-show.html
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Going to the box office is all well and good if you have the chance to do that. I do that every chance I get, but haven't you guys noticed TicketBastard has been having "pre-sales" on the internet before the venue is even allowed to release tickets through their own box office? And many times by the time the tickets are available at the box office they've been sold out online from the "pre-sale". That sucks. It's amazing people haven't filed a class action suit yet, people have done it to Apple for faulty batteries, Epson for ink cartridges that read empty when they are still full... both of these have been won and settled, so it is possible!
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Why the fuck are you buying from them in the first place anyway? Here in Toronto i go to an indie record store that charges 2.5 bucks TOPS per tx. Makes more sense to pay that on a 17 dollar show than some Ticketbastard bullshit that ends up making the price double. I am sure you can get them that way somewhere in NYC - a city several times larger than TO.
-G.
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